Privacy Policy

Welcome to CCTVPixels (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, share, and protect your information when you visit cctvpixels.com and use our services, contact us, or otherwise interact with us.

By accessing or using the Website, you agree to this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Postal address (if required for service/installation)
  • Other information you submit when filling forms (e.g., quote requests, contact forms)
  • Correspondence or communication you send us (e.g., via email, chat, call)

1.2 Usage & Technical Information

  • IP address
  • Browser type and version
  • Operating system
  • Referring/exit pages and URLs
  • Pages visited, time spent on pages
  • Clickstream data
  • Device identifiers
  • Cookies, web beacons, analytics data

1.3 Location & Geolocation Data

If you consent (for example, via browser or mobile device permissions), we may collect approximate or precise location information to assist with service delivery (e.g. determining your service area).


2. How We Use Your Information

We use collected information for the following purposes:

  1. To provide, deliver, and maintain our services (installation, maintenance, support)
  2. To process your requests, quotes, and inquiries
  3. To respond to your communications
  4. To improve, personalize, and optimize the Website, user experience, and services
  5. For internal analytics, trend monitoring, usage statistics
  6. For marketing, promotional offers, newsletters, if you consent / opt in
  7. To detect, prevent or address technical issues or security breaches
  8. To comply with legal obligations

We will only use your personal information for the purposes described in this policy unless we obtain your consent for additional purposes.


3. Legal Basis for Processing (If Applicable)

Where required by law, we process your personal information only when:

  • We have your consent
  • It is necessary to perform a contract with you
  • It is necessary to comply with a legal obligation
  • It is in our legitimate interests (balanced against your rights and interests)

4. Cookies & Similar Technologies

We use cookies, web beacons, local storage, and similar tracking technologies to:

  • Recognize you when you revisit our Website
  • Remember your preferences
  • Analyze usage patterns
  • Improve user experience

You may disable cookies via browser settings, but this may affect your ability to use certain features of our site.


5. Sharing & Disclosure of Your Information

We may share your personal information in the following circumstances:

  • Service Providers & Contractors: Third-parties who assist with website hosting, analytics, payment processing, installation, and customer support
  • Business Transfers: If we merge, are acquired, or sell assets, your data may be transferred
  • Legal Requirements: To comply with legal obligations, judicial processes, governmental requests, or to protect rights, safety, or property
  • With Your Consent: When you explicitly agree to share with third parties

We will ensure any third parties involved adhere to appropriate confidentiality and data protection practices.


6. Data Retention

We will retain your personal information as long as necessary to fulfill the purposes in this Policy, unless a longer retention period is required by law. When information is no longer needed, we will securely delete, anonymize, or aggregate it.


7. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure — we cannot guarantee absolute security.


8. Your Rights & Choices

Depending on your jurisdiction, you may have rights regarding your data, such as:

  • Access your personal information
  • Correct or update data
  • Delete or anonymize data
  • Restrict or object to processing
  • Withdraw consent (where applicable)
  • Portability of data

If you wish to exercise any of these rights, contact us at info@cctvpixels.com or +91 9560153661. We will respond within the timeframe required by applicable law.


9. Children’s Privacy

Our services are not directed at children under 13 (or applicable minimum age). We do not knowingly collect personal information from children without parental consent. If we learn we have done so, we will promptly delete such data.


10. Third-Party Links & Embedded Content

Our Website may contain links to third-party sites, plugins, or integrated content (e.g. social media widgets). These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before interacting.


11. International Transfers

If your data is transferred or accessed from locations outside your country (e.g. servers abroad or cloud services), we will ensure appropriate safeguards (e.g. standard contractual clauses) are in place to protect your information.


12. Changes to This Policy

We may update this Privacy Policy occasionally. The “Last Updated” date at the top will reflect changes. We encourage you to revisit this page periodically. Significant changes may be notified by email or via prominent notice on our Website.


13. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy or our privacy practices, please contact:

  • Phone: +91 9560153661
  • Email: info@cctvpixels.com
  • Address: (You may add your physical registered address here)

Thank you for trusting CCTVPixels with your security needs.

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